Terms and Conditions

1. Definitions

• Website: Refers to the SHAZMGC digital platform.
• Company: Refers to Sheikh Abdulaziz Bin Abdullah Al Mualla General Consultancy FZC LLC.
• User / Client: Any person who uses the website or books services.
• Services: Professional consultations provided online or any related services.

2. Nature of Services

• The website provides consultancy services in various fields such as investment, strategy, and business.
• All consultations are provided based on the information submitted by the client, and the client is responsible for the accuracy of such information.
• The company does not guarantee specific outcomes from consultations, as results depend on multiple factors beyond our control.

3. Booking and Payment

• Services are booked through the website and paid through available methods, including:
• Bank cards (Visa / MasterCard).
• Apple Pay / Google Pay.
• PayPal.
• Direct payment links.
• A booking is considered confirmed only after successful payment completion.

4. Non-Refund Policy

• All payments are non-refundable under any circumstances.
• No amount can be refunded after payment is completed, whether the service is used or not.
• If the client does not attend the scheduled appointment, they are not entitled to any compensation or refund.

5. Rescheduling

• The client may request rescheduling with sufficient prior notice (as determined by the company).
• The company reserves the right to accept or reject rescheduling requests according to operational conditions.

6. User Obligations

The user acknowledges that:

• They will provide accurate and complete information during booking.
• They will not use the website for illegal or harmful purposes.
• They will not attempt to breach or disrupt the website or its systems.

7. Intellectual Property

• All content on the website (texts, design, logos, systems) is owned by the company.
• Copying or republishing any part of the website is prohibited without prior written permission.

8. Disclaimer

The company is not liable for:

• Decisions made by the client based on the consultation.
• Any direct or indirect losses resulting from use of the service.
• Consultations are for guidance purposes only and do not replace final professional or legal decisions.

9. Privacy

• The company is committed to protecting user data and not sharing it with any third party except as required by applicable laws or for service delivery purposes.

10. Amendments to Terms

• The company reserves the right to modify these terms and conditions at any time.
• Continued use of the website constitutes implied acceptance of any updates.

11. Governing Law

• These terms and conditions are governed by the laws of the United Arab Emirates.
• Any disputes shall be resolved through the competent judicial authorities within the country.

12. Contact

• If you have any inquiries regarding these terms and conditions, you may contact us through the official channels available on the website.